Accessibility Statement

Herts Sports Partnership (HSP) aims to make all its web-based information and services as accessible as possible to all people including those with disabilities. The Partnership recognises the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines as the standard against which accessibility should be assessed.

HSP aspires to Web Content Accessibility AA rating (WCAG 2.1) for:

  • new web content and services created by the Partnership
  • web content and services provided by third party organisations
  • existing web content and services as and when they are updated

Accessibility statement for www.sportinherts.org.uk

This website is run by HSP. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We have also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • not all images have an alt text
  • some image links are missing alt text
  • some legacy PDF’s do not have tags
  • some of our sample content for online courses uses Adobe Flash
  • live video streams do not have captions
  • Colour contrast on some areas of our website

What to do if you can’t access parts of this website

If you need information on this website in a different format like accessible PDF or large print:

We will consider your request and get back to you within 21 days.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems that are not listed on this page or think we are not meeting accessibility requirements, contact: hspinfo@herts.ac.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this websites accessibility

HSP is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non compliance with the accessibility regulations

Some images do not have a text alternative, so the information in them is not available to people using a screen reader. This does not meet WCAG 2.1 success criterion 1.1.1 (non-text content). We plan to add text alternatives for all images by September 2022. When we publish new content we will make sure our use of images meets accessibility standards.

Some of our sample content for online courses currently uses Adobe Flash. We plan to remove all Flash based content and replace with an accessible alternative by September 2022.

Disproportionate burden

Interactive tools and transactions

Our forms are built and hosted through third party software and ‘skinned’ to look like our website. This does not meet WCAG 2.1 success criterion 1.3.1 (information and relationships).

Content that is not within the scope of the accessibility regulations

PDFs and other documents

Many of our older PDFs and Word documents do not meet accessibility standards – for example, they may not be structured so they are accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they are not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video streams do not have captions. This does not meet WCAG 2.1 success criterion 1.2.4 (captions – live).

We don’t plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

This statement was prepared on 01 June 2022.


Get in touch…

If you have a generic question please email the Herts Sport & Physical Activity Partnership team: hspinfo@herts.ac.uk